Accréditation et certification des hôpitaux, systèmes normes ISO et indicateurs

​​​​​​​Brereton EJ, Matlock DD, Fitzgerald M, et al. Content Analysis of Negative Online Reviews of Hospice Agencies in the United States. JAMA Netw Open. 2020;3(2):e1921130. doi:10.1001/jamanetworkopen.2019.21130

Allen, T., Walshe, K., Proudlove, N., & Sutton, M. (2020). Do performance indicators predict regulator ratings of healthcare providers? Cross-sectional study of acute hospitals in England. International Journal for Quality in Health Care, 32(2), 113-119.

Bracewell N, Winchester DE Accreditation in health care: does it make any difference to patient outcomes ? BMJ Quality & Safety Published Online First: 04 February 2021. doi: 10.1136/bmjqs-2020-012533

Brouwers J, Seys D, Claessens F, Van Wilder A, Bruyneel L, De Ridder D, Eeckloo K, Vanhaecht K, Kesteloot K. The cost of a first and second hospital-wide accreditation in Flanders, Belgium, International Journal for Quality in Health Care, Volume 34, Issue 3, 2022.

Bjertnaes O, Iversen HH, Skyrud KD, et al. The value of Facebook in nation-wide hospital quality assessment : a national mixed-methods study in Norway BMJ Quality & Safety  Published Online First : 24 August 2019. doi : 10.1136/bmjqs-2019-009456

Klazinga N. Re-engineering Trust : the adoption and adaption of four models for external quality assurance of health care services in western European Health care systems, I, Int J. Qual Health Care, 2000, 12, 3, 183-89

Donahue T., Van Ostenberg, P., Joint commission International accreditation : relationship to four models of evaluation, Int J. Qual Health Care, 2000, 12, 3, 243-46

BSI, ISO 9000 in healthcare : a guide to its implementation

Shaw C. External assessment of health care, BMJ 2001, 322 :85

Matillon Y. , L’accréditation en France,  Adsp, 35, Juin 2001

Shaw C., World Bank, Tool kit for accreditation, ISQUA

Weeks W, Schmidek M, Wallace A, Dimick J. Do  JCAHO accredited hospitals perform better on quality measures? An analysis of process-of-care measures and surgical indicators [Communication]. Nov 2007

Greenfield D, Braithwaite J. Health sector accreditation research: a systematic review. Int J Qual Health Care. 2008 Jun; 20(3):172-183

Menachemi N, Chukmaitov A, Brown L, Saunders C, Brooks R. Quality of care in accredited and nonaccredited ambulatory surgical centers. The Joint Commission Journal on Quality and Patient Safety. 2008

Nicklin W, Dickson S. The Value and Impact of Accreditation in Health Care: A Review of the Literature. Canada: Accreditation Canada; June 2009.

Drosler SE, Klazinga NS, Romano PS, Tancredi DJ, Gogorcena Aoiz MA, Hewitt MC, et al. Application of patient safety indicators internationally: a pilot study among seven countries. Int J Qual Health Care. 2009 Aug;21(4):272-8.

Schilling L., Deas D., Jedlinsky M., Aronoff D., Fershtman M., Wali A. Kaiser Permanente Improvement System: developing a Value Framework? JCAHO journal on Quality and Patient Safety, 36, 12: 552-60

Chamberlain J. Governing Medicine: Medical Autonomy in the United Kingdom and the Restratification Thesis, , 1, 3 ( April 2010)

Braithwaite J., Greenfield D., Westbrook J., Pawsey M.,Westbrook M., Gibberd R. Naylor J.,Nathan S.,Robinson M., Runciman B., Jackson M.,Travaglia J., Johnston B., Yen D., McDonald H.,Low L.,Redman S., Johnson B.,Corbett A., Hennessy D., Clark J., Lancaster J. Health service accreditation as a predictor of clinical and organisational performance: a blinded, random, stratified study Qual Saf Health Care 2010 19: 14-21

Chassin, R, Loeb, J. The ongoing quality improvement journey: Next stop, high reliability. Health Affairs. 2011;30:559-568.

HAS, What is the impact of hospital accreditation? International literature review

Wagner L., Mc Donald S., Castle N., Impact of voluntary accreditation on deficiency citation in US Nursing home, The gerontologist, 0, 1-10, 2012

Iglehart J., Baron R., Ensuring Physicians’ competence. Is maintenance of certification the answer ? New Engl j Med 367; december 27, 2012

Accreditation Canada, Patient safety strategy : phase 3 achieving safe care 2012-2014

Shaw CD, Braithwaite J, Moldovan M, Nicklin W, Grgic I, Fortune T, Whittaker S. Profiling health-care accreditation organizations: an international survey Int J Qual Health Care. 2013 Jul;25(3):222-31

Mumford V., Forde K. Greefield D., Hinchclif R., Braithwaite J. ? Health services accreditation : what is the evidence that the benefits justify the costs ? Int J Qual Health Care, 2013, 25, 5, 606-20

Bismark M., Spinal M., Gurrin L., Ward M., Studdert D., Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia, 2013, on line first

Accréditation Canada, plan stratégique 2014-2016

Nicklin W. The Value and Impact of Health Care Accreditation: A Literature Review, Accreditation Canada

Hershberger P., Bricker D. Who determines physician effectiveness ?, JAMA 2014, 312, 24, 2613-14

Gray B., Vandergrift J., Johnston M., Reschovsky J., Lynn L., Holmboe E., McCullough J., Lipner R., Association Between Imposition of a Maintenance of Certification Requirement and Ambulatory Care–Sensitive Hospitalizations and Health Care Costs JAMA. 2014;312(22):2348-2357.

Hayes J., Jackson J., McNutt G., Hertz B., Ryan J., Pawlikowski S. Association Between Physician Time-Unlimited vs Time-Limited Internal Medicine Board Certification and Ambulatory Patient Care QualityJAMA. 2014;312(22):2358-2363

Lee T. Certifying the Good Physician A Work in Progress, JAMA, 312 (22) 2340

Donaldson, Liam J., Sukhmeet S. Panesar, Pauline A. McAvoy, et Diana M. Scarrott.  Identification of Poor Performance in a National Medical Workforce over 11 Years: An Observational Study. BMJ Quality & Safety 23, no 2 (2 janvier 2014): 147 152.

Dekker S., Leveson N., The systems approach to medicine: controversy and misconceptions, BMJ Qual Saf 2015 :24 :7 :9

Levitt P., Challenging the system approach : why adverse events rates are not improving, 2014, On line first

Dekker S., Leveson N., The bad apple theory won’t work, BMJ Qual Saf 2014, 23, 12, 1050

Schmaltz SP, Williams SC, Chassin MR et al. « Hospital performance trends on national quality measures and the association with Joint Commission accreditation. J Hospital Med 2011 Oct;6(8):454-61

International Journal for Quality in Health Care, 2015, 27(5), 336–343doi: 10.1093/intqhc/mzv053Advance Access Publication Date: 3 August 2015

Pierce, O. Allen M. ProPublica , Assessing surgeon-level risk of patient harm during elective surgery for public reporting 

Nouvelles normes ISO 45001 : Sécurité et Santé au travail "de nouvelles exigences fortes pour les directions"  

Nicolaisen, A., Bogh, S. B., Churruca, K., Ellis, L. A., Braithwaite, J., & von Plessen, C. (2018). Managers’ perceptions of the effects of a national mandatory accreditation program in Danish hospitals. A cross-sectional survey. International Journal for Quality in Health Care.

Bjertnaes O, Iversen HH, Skyrud KD, et al The value of Facebook in nation-wide hospital quality assessment: a national mixed-methods study in Norway BMJ Quality & Safety Published Online First : 24 August 2019. doi: 10.1136/bmjqs-2019-009456