Voici une sélection d'articles sur l'excuse donnée au patient après une erreur médicale...
Prentice JC, Bell SK, Thomas EJ, et al Association of open communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey BMJ Quality & Safety Published Online First: 20 January 2020. doi: 10.1136/bmjqs-2019-010367
Prentice JC, Bell SK, Thomas EJ, et al Association of open communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey BMJ Quality & Safety 2020;29:883-894.
Chassin MR, Hannan EL, DeBuono BA .Benefits and Hazards of Reporting Medical Outcomes Publicly, N Engl J Med. 1996, Volume 334 (6):394-398
Vincent C, Young M, Phillips A. Why do people sue doctors? A study of patients and relatives taking legal action. Lancet. 1994; 343:1609-1613.
Wu AW, Cavanaugh TA, McPhee SJ, Lo B, Micco GP. To tell the truth: ethical and practical issues in disclosing medical mistakes to patients. J Gen Intern Med. 1997;12:770-775
Kraman SS, Hamm G. Risk management: extreme honesty may be the best policy. Ann Intern Med. 1999;131:963-967
Schneider, E., Lieberman, Publicly disclosed information about the quality of health care: response of the US public, Qual. Saf. Health Care, 2001, 10:96-103
Rajendran, P. Ethical Issues Involved in Disclosing Medical Errors. Medical Student JAMA 286(9) reprinted: 1079-1083. September 5, 2001.
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Cantor, D. Telling patients the truth: a systems approach to disclosing adverse events, Qual. Saf. Health Care 2002; 11;7-8
Marchev M., Rosenthal J., Booth M. How States Report Medical Errors to the Public: issues and barriers, National Academy for State Health Policy, Report for the Robert Wood Johnson Foundation, october 2003
Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. Patients’ and physicians’ attitudes regarding the disclosure of medical errors. JAMA. 2003;289:1001-1007.
Kachalia A, Shojania KG, Hofer TP, Piotrowski M, Saint S. Does full disclosure of medical errors affect malpractice liability? The jury is still out. Jt Comm J Qual Saf. 2003;29:503-511
Mazor KM, Simon SR, Yood RA, et al. Health plan members’ views about disclosure of medical errors. Ann Intern Med. 2004;140:409-418.
Zimmerman R. Doctors’ new tool for fighting lawsuits: saying ‘I’m sorry.’ The Wall Street Journal. May 18, 2004:A1.
Werner RM, Asch DA (2005) The unintended consequences of publicly reporting quality information. JAMA 293(10):1239-44
Weissman J., Annas C. Epstein A., Schneider E., Clarridge B., Kirle L. Gatsonis C/; Feibelmann S., Ridley N. Error Reporting and Disclosure Systems Views From Hospital Leaders, JAMA. 2005;293(11):1359-1366
Enwistle V. Mello M. Brennan T., Advising patient about patient safety: current initiatives risk shifting responsibility, J on Quality and Patient Safety, 2005, 31, 9: 483-94
Wu, A. ‘Removing Insult from Injury’ Disclosing Adverse Events : Perspectives on safety, AHRQ monthly letter, February, 2006
Harvard, when things go wrong, responding to adverse events. A consensus statement of Harvard hospitals, march 2006
Lazarre A. Apology in medical practice, an emerging clinical skill, JAMA, 2006, 296, 11: 1401-04
Mazor K, Reed G, Yood R, Fischer M, Baril J. Disclosure of medical errors: what factors influence how patients respond? J Gen Intern Med. 2006;21(7):704–710.
Kronebusch K. Quality Information and Fragmented Markets: Patient Responses to Hospital Volume Thresholds, Journal of Health Politics, Policy and Law 2009 34(5):777-827
NPSA, Being sorry when things go wrong, communicating patient safety incidents with patients , their families and carers, 2009, rapport 13015
Chiu Y./ What drives patients to sue doctors? The role of cultural factors in the pursuit of malpractice claims in Taiwan, Social Science Medicine, 71, 4, 2010, 702-07
Trigg, L. Patients' opinions of health care providers for supporting choice and quality improvement J Health Serv Res Policy 2011;16:102-107
Guide d’Annonce d’un dommage lié au soins, Mars 2011, HAS, sous la direction de Celine Schnebelen
Iedema R.; Allen; Sorensen S.; Gallagher T,.What Prevents Incident Disclosure, and What Can Be Done to Promote It? Joint Commission Journal on Quality and Patient Safety, Volume 37, Number 9, September 2011 , pp. 409-417(9)
Studdert, Remedies sought and obtained in healthcare complaints, BMJ Qual Saf 2011;20:806-810
Murtagh, Lindsey, Thomas H. Gallagher, Penny Andrew, et Michelle M. Mello. « Disclosure-And-Resolution Programs That Include Generous Compensation Offers May Prompt A Complex Patient Response ». Health Affairs December 2012 vol. 31 no. 12 2681-2689
Martinez, William, et Lisa Soleymani Lehmann. « The “Hidden Curriculum” and Residents’ Attitudes about Medical Error Disclosure: Comparison of Surgical and Nonsurgical Residents ». Journal of the American College of Surgeons. Consulté le 5 novembre 2013
O’Connor, Paul, Dara Byrne, Angela O’Dea, Terri P. McVeigh, et Michael J. Kerin. “Excuse Me:” Teaching Interns to Speak Up . Joint Commission Journal on Quality and Patient Safety 39, no 9 (1 septembre 2013): 426 431.
Kachalia, Allen. Improving Patient Safety through Transparency New England Journal of Medicine 369, no 18 (2013): 1677 1679.
Gallagher, Thomas H., Michelle M. Mello, Wendy Levinson, Matthew K. Wynia, Ajit K. Sachdeva, Lois Snyder Sulmasy, Robert D. Truog, et al. Talking with Patients about Other Clinicians’ Errors . New England Journal of Medicine 369, no 18 (2013): 1752 1757.
Perez B. , Knych S., Weaver S., Liberman A., Abel E., Oetjen O., Wan T.. Understanding the Barriers to Physician Error Reporting and Disclosure: A Systemic Approach to a Systemic Problem Journal of Patient Safety 10, no 1 (mars 2014): 45 51.
Raemer DB, Locke S, Walzer TB, Gardner R, Baer L, Simon R. Rapid Learning of Adverse Medical Event Disclosure and Apology Journal of Patient Safety, février 2014, 1.
Renkema E., Broekhuis M., Ahaus K. Conditions That Influence the Impact of Malpractice Litigation Risk on Physicians’ Behavior Regarding Patient Safety . BMC Health Services Research 14, no 1 (25 janvier 2014): 38.
Wolk S., Sine D., Paull D. Institutional Disclosure: Promise and Problems, Journal of Healthcare Risk Management 33, no 3 (1 février 2014): 24 32.
Wu, A., McCay L., Levinson W., Iedema R., Wallace G., Boyle D., McDonald T., et al. Disclosing Adverse Events to Patients: International Norms and Trends Journal of Patient Safety, avril 2014, 1.
Hannawa, A. Disclosing Medical Errors to Patients: Effects of Nonverbal Involvement. Patient Education and Counseling 94, no 3 (1 mars 2014): 310 313
Kachalia, A, Bates D. Disclosing medical errors: The view from the USA The Surgeon 12, no 2 (avril 2014): 64 67. Youngson G. Medical error and disclosure – A view from the U.K. The Surgeon 12, no 2 (avril 2014): 68 72.
Lipira, L., Gallagher T. Disclosure of Adverse Events and Errors in Surgical Care: Challenges and Strategies for Improvement . World Journal of Surgery, 24 avril 2014, 1 8
Carmack, Heather J. A Cycle of Redemption in a Medical Error Disclosure and Apology Program Qualitative Health Research 24, no 6 (1 juin 2014): 860 869.
Lyu, H. G., Cooper M., Mayer-Blackwell B., Jiam N., Hechenbleikner E., Wick E., Berenholtz S., Makary M.. Medical Harm: Patient Perceptions and Follow-up Actions, Journal of Patient Safety, novembre 2014, 1.
Elwy R., Itani K., Bokhour B., Mueller N., Glickman M., Zhao S., Rosen A. et al Surgeons’ disclosures of clinical adverse events . JAMA Surgery, 20 juillet 2016.
Levinson W., et Ginsburg S. DIsclosure of medical error JAMA 316, no 7 (16 août 2016): 764‑65.
Gerven E., Bruyneel L., Panella M., Euwema M., Sermeus W., Vanhaecht K. Psychological Impact and Recovery after Involvement in a Patient Safety Incident: A Repeated Measures Analysis. BMJ Open 6, no. 8 (August 1, 2016): e011403.
Maskrey N., Gordon A., Shared Understanding With Patients JAMA Intern Med. 2017; 177(9):1247-1248. doi: 10.1001/jamainternmed.2017.1932